This Page Offers Resources to Help Develop a Contingency Plan for Educational Continuity Through This Difficult Time.
Browser support
For an optimal experience that offers better performance, accessibility, and security, D2L recommends that all users access Brightspace Learning Environment with the latest version of a supported browser.
Tip: By default, most browsers automatically update to the latest version. To ensure you are running the latest browser version, D2L recommends that you set your browser to auto-update.
When new browser versions are released, D2L is committed to performing key application testing to ensure that Brightspace Learning Environment performs as expected.
Note the following:
- Ensure that JavaScript and cookies are enabled in your browser.
- As of December 31, 2020, Adobe no longer supports Flash Player and blocked Flash content from running in Flash Player on January 12, 2021. For more information, see: https://www.adobe.com/ca/products/flashplayer/end-of-life.html.
Supported browsers
Supported browsers are the latest browser versions that are tested against Brightspace Learning Environment.
You can report problems and receive technical support for issues with supported browsers.
Desktop Computers
Brightspace Learning Environment is supported on the following desktop platforms with the latest browser versions:
|
Platform |
Apple® Safari® |
Google® Chrome™ | Microsoft® Edge | Mozilla® Firefox® |
|---|---|---|---|---|
| Apple® Mac OS® | Yes | Yes | Yes | Yes |
| Microsoft® Windows® | No | Yes | Yes | Yes |
Tablets and Mobile Devices
Brightspace Learning Environment is supported on the following tablets and mobile devices with the latest browser versions:
|
Platform |
Apple® Safari® |
Google® Chrome™ | Microsoft® Edge | Mozilla® Firefox® |
|---|---|---|---|---|
| Apple® iOS® for iPhone® and iPad® | Yes | No | No | No |
| Android™ OS for Android phones and tablets | No | Yes | No | No |
Retro and legacy browsers
You can access Brightspace Learning Environment with retro or legacy browsers (specific older versions of supported browsers); however, D2L does not test Brightspace Learning Environment against these older versions. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality.
In most cases, D2L does not provide technical support or fix software defects experienced in retro and legacy browsers.
When there is an announcement that a browser version is becoming retro or legacy, a feature appears in the Brightspace Platform release notes to notify users about the scheduled changes.
If a user attempts to connect to a Brightspace instance with an unsupported browser, Brightspace Learning Environment's browser version check displays a retro or legacy browser warning message.
Currently, the browser version check displays a warning for the following versions:
- Chrome 90 (previous to April 2021)
- Chrome OS Chrome 90 (previous to April 2021)
- Mobile Chrome 90 (previous to April 2021)
- Safari 14 (previous to October 2020)
- Mobile Safari 14 (previous to October 2020)
- Firefox 88 (previous to April 2021)
- Chromium-based Microsoft Edge 90 (previous to April 2021)
Unsupported (blocked) browsers
Unsupported or blocked browsers are browsers that are explicitly blocked by Brightspace Learning Environment, due to extremely low usage, potential security vulnerabilities, or performance issues.
D2L does not provide technical support for unsupported browsers.
When a browser version is classified as an unsupported browser, a feature appears in the Brightspace Platform release notes, notifying users about this change.
If a user attempts to connect to a Brightspace instance with an unsupported browser, an error message displays, preventing them from logging in. Currently, this list includes all versions of Microsoft Internet Explorer and Microsoft Edge Legacy.