Managing participants in live event chat

Once a live event begins streaming, users can select the event and view it from Capture Portal or Learning Environment course content. If chat is enabled, you can moderate the chat session in Capture Portal by navigating to the live presentation, and in Capture Software or Web Capture's live recording interface.

Send a message to all participants

1. Do one of the following:
   • Navigate to the live event in Capture Portal, and in the live event's chat room Chat tab, click the Send a regular message icon.
   • In Capture Software or Web Capture's recording interface, click the Messages icon and click the Send a regular message icon.
2. Enter your message in the text box and press Enter on your keyboard.

Make an announcement to all participants

1. Do one of the following:
   • Navigate to the live event in Capture Portal, and in the live event's chat room Chat tab, click the Make an announcement icon.
   • In Capture Software or Web Capture's recording interface, click the Messages icon and click the Make an announcement icon.
2. Enter your message in the text box and press Enter on your keyboard.

Ask a general question

1. Do one of the following:
   • Navigate to the live event in Capture Portal, and in the live event's chat room Chat tab, click the Ask a question icon.
   • In Capture Software or Web Capture's recording interface, click the Messages icon and click the Ask a question icon.
2. Enter your message in the text box and press Enter on your keyboard.

Private message a participant

1. Do one of the following:
• Navigate to the live event in Capture Portal, and in the live event's chat attendance list, double-click on a participant's name to open a private chat tab.
• In Capture Software or Web Capture's recording interface, click the Users icon, then double-click on a participant's name in the chat attendance list to open a private chat tab.
2. Enter your message in the text box and press Enter on your keyboard. Messages entered in private chat are only visible to the person you are communicating with.

Block a participant from chat

1. Do one of the following:
• Navigate to the live event in Capture Portal, and in the live event's chat attendance list, right-click on the name of the user you want to block and click Block.
• In Capture Software or Web Capture's recording interface, click the Users icon, then right-click on the name of the user you want to block and click Block.
2. Click Yes to confirm.

Unblock a participant from chat

1. Do one of the following:
• Navigate to the live event in Capture Portal, and in the live event's chat attendance list, right-click on the name of the user you want to block and click Unblock.
• In Capture Software or Web Capture's recording interface, click the Users icon, then right-click on the name of the user you want to block and click Unblock.
2. Click Yes to confirm.

Compile all questions

In the Capture Software or Web Capture recording interface, or from the live event's chat session in Capture Portal, click the Questions tab to view all questions submitted by participants. If you cannot access the Questions tab, right-click along the bottom of the chat area and select Open questions tab from the context menu.